To help ensure the safety of personal information, First Security suggests following these four tips:
1. Create c0mplic@t3d passwords. Avoid birthdays, pet names and simple passwords like 12345. It is also important to change passwords at least three times a year. Because friendly theft – theft by someone the victim knows – is the most common type of identity theft or fraud, don’t share your passwords with family members and be mindful of who has access to your personal information.
2. Keep tabs on your accounts. Check account activity and online statements often. Sign up for eStatements instead of a paper statement. You are the first line of defense because you know right away if a transaction is fraudulent. Sign up for text or email alerts to be notified of transactions over a certain dollar amount or online transactions. First Security’s CardValet® allows you to take control of your debit card right from your smartphone while performing basic mobile banking functions. With threshold limits, transaction alerts, the ability to turn your debit card on and off, CardValet lets you decide when, where and how your First Security debit card can be used. If you notice unusual or unauthorized activity, notify the bank right away. When a customer reports an unauthorized transaction in a timely manner, the bank may be able to cover the loss (some non-Visa transactions may not be covered). The bank will then take measures to protect the account.
3. Stay alert online. Be sure computers and mobile devices are equipped with up-to-date anti-virus and malware protection. Never give out your personal financial information in response to an unsolicited email, no matter how official it may seem. The bank will never contact you by email asking for your password, PIN, or account information. Only open links and attachments from trusted sources. When submitting financial information on a website, look for the padlock or key icon at the top or bottom of your browser, and make sure the Internet address begins with “https.” This signals that your information is secure during transmission.
4. Protect your mobile device. Use the passcode lock on your smartphone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen. Before you donate, sell or trade your mobile device, be sure to wipe it using specialized software or using the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen. Use caution when downloading apps, as they may contain malware and avoid opening links and attachments – especially from senders you don’t know.
Tips for Victims:
If you are a victim of fraud and suspect your personal information has been compromised, call First Security right away! We will immediately put you in touch with a fraud specialist. All our consumer customers are protected by CyberScout™ Resolution Service. An advocate will help you take necessary steps to protect your account.
Data Privacy Day commemorates the 1981 signing of the first legally binding international treaty dealing with privacy and data protection. It is led by the National Cyber Security Alliance, a non-profit, public/private partnership focused on cybersecurity education for all online citizens.
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