First Security has made many changes over time, but one constant through the years is the maximum effort given to raise the level of service offered to customers. The result is an approach to customer service that breaks with the traditional banking experience and becomes more focused on meeting the changing needs of the customer.
To meet your needs, we’ve done more than just expand our financial strength and service area; we’ve also expanded the number and range of experts dedicated to helping you meet your financial goals. Whether you're a first-time banker, a member of a growing family, a business owner, or retiree, we provide customized services to meet your specific needs. Our financial experts communicate everything in an easy to understand and friendly manner, no matter if you're a financial novice or even a guru.
As technology advances, we do too. We strive to provide our clients with banking solutions that are faster, easier, and more accessible to all. In fact, we are extremely proud of our progressive products, mobile banking solutions, and updated offices that allow us to provide the best, most efficient service to customers.
How was your experience...with First Security, that is?
Receiving customer comments helps us evaluate ourselves. Whether it is our products, services, locations or the customer experience, we want and need to know your thoughts.
It's so important to us that all customer comments, whether "good", "bad" or "ugly" are shared with every bank employee on a regular basis. Your good comments reinforce our efforts, and your not-so-good comments help us evaluate changes we should consider.
So please take a few minutes to complete the Customer Survey and let us know how we're doing in serving your financial needs.
Thank you for your participation!