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Frequently Asked Questions

Android Pay™

  1. How do I set up Android Pay?


    If you don't already have the Android Pay app on your device, you can download it from the Google Play Store.

    • Open the Android Pay app
    • At the bottom right, touch +
    • Tap "Add a credit or debit card"
    • Use the camera to capture your card information or enter it manually

    Once your card has been added, wake up and unlock your device when you are ready to make a payment. Then, hold your device near the contactless reader until your device beeps or vibrates and a checkmark appears on the screen indicating your payment is complete.

  2. How secure is an Android Pay transaction?

    Your card in Android Pay is protected by your secure Android device lock-pin, password, or pattern. For your security, when making a purchase using Android Pay, you must unlock your device using device lock. All of your payment information will be encrypted with SSL (secure socket layer) technology and stored on secure servers. Your card details are never shared with the merchant when you make payments in the store.

  3. How does Android Pay work?

    To use Android Pay for purchases in-store, you must first add your eligible Card on your NFC-enabled (Near Field Communicator) Android device running Kit Kat 4.4 or above. If you don't already have the Android Pay app on your device, you can download it from the Google Play Store. 

  4. Where can I use Android Pay?

    You can use Android Pay with your NFC-enabled device running Android OS 4.4 (KitKat) or higher at over one million locations whose payment terminals are set up to accept Android Pay.

  5. Is Android Pay free?

    Android Pay is free to download and free to use. Message and data rates may apply, depending on your data plan.