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CyberScout®

Identity management services to protect your good name.

First Security understands your identity is your most valuable asset—that’s why we’re proud to provide you and your family members with identity protection services—at no additional cost. Powered by CyberScout® formerly IDT911, America’s premier provider of identity services, you’ll always receive the identity theft protection you and your family need.

Identity theft protection at every stage.

Identity thieves steal mail, skim credit cards, hack into ATMs and rummage through garbage in the search for their next victim. In the blink of an eye, criminals misuse bits and pieces of your personal information to obtain fraudulent credit and make unauthorized purchases.

Benefits

  • Unlimited identity theft protection and resolution
  • Free to all First Security account holders*
  • No claim to file
  • One-on-one service with experienced fraud specialists
  • Toll-free number available anytime 800.272.0159 or 877.432.7463 (after hours)
  • Get preventative help for peace of mind
  • Identification and document recovery

To protect your First Security accounts and give you peace of mind, we've partnered with CyberScout, the nation's leader in identity management and fraud education.

No matter what stage you are in life, your identity will always be a prime target for thieves—you may not be aware of it, but the different stages of life put you at risk for different types of identity theft. For example:

For those under 18 – children often have just the right combination for identity thieves: a Social Security number and clean, or nonexistent credit.

In your 20s – new jobs, new apartments, maybe even a new spouse. It’s easy to lose sight of your identity amid the flurry of fun.

In your 30s and 40s – kids, mortgages, car payments. There’s never been so much as stake.

In your 50s – Empty nesting, a taste of freedom…and college tuition. Just when things seem to be settling down, new responsibilities—and risks—kick in.

In your 60s and up – whether it’s time for early retirement or running after the grandkids, these can be special years.

During any stage of life our personal fraud specialists will guide you through the proactive and resolution process—no matter what your identity issue is—until your problem is fully resolved and your peace of mind is restored.

As a First Security account holder, you have free, one-on-one access to highly trained and experienced fraud specialists. Simply call First Security at (800) 272-0159 and we'll immediately transfer you to an on-demand fraud specialist at CyberScout to give you the help you need. Outside of banking hours, you can call CyberScout at (877) 432-7463 to speak directly to a fraud specialist.

Your personal fraud specialist will guide you step-by-step through a process that will resolve your problem and restore your peace of mind. There's no claim to file, so you can just pick up the phone. These fraud specialists can quickly size up your problem, determine the best course of action, cut through the red tape, and handle all the hard work so you don't have to struggle on your own.

Our CyberScout website filled with consumer tips, valuable info, resolution procedures, and more.

Learn More


Identity thieves are smart. We're smarter.

Just as we rely on technology to make our lives easier, thieves and criminals rely on the same technology to steal personal information and commit fraudulent crimes. Protecting your identity is our priority; rest assured that our identity protection services are comprehensive and adaptive to changing times.

With First Security’s identity protection services, you can also get assistance with trending threats, including:

Email Compromise Assist – Thwart, detect and recover from email hacking. Plus, get help managing your identity, privacy and reputation in your online communications.

Social Media Compromise Assist – Get smart about managing your family’s reputation on social networks.

Phish Assist – Sidestep phishing scams with our detection and recovery support when crooks try to steal your online usernames, passwords and credit card data.

Device Compromise Assist – Protect devices—smartphones, tablets, computers and more. Call us before or after an exposure, or when your device is lost or stolen.

Breach Assist – Respond swiftly, confidently and correctly with our security experts’ help when companies notify you that your data has been compromised.

Assisted Living Fraud Support – Lean on us for guidance in power of attorney and legal guardianship matters to help avoid fraud while caring for loved ones.

Don't wait until you're a victim.

If you want more identity theft information or think you might be a victim of identity theft:

1. Simply call us at (800) 272-0159**

2. We’ll transfer you to your personal‐touch fraud specialist at CyberScout’s Resolution

Center. There is no added cost to you for these services, no matter how often you talk to a fraud specialist.

These fraud specialists determine your best course of action, cut through the red tape and do most of the heavy lifting—so you don’t have to struggle on your own.

For news on the latest identity scams and access to a wealth of resources and proactive tips to help you avoid becoming a victim, visit First Security CyberScout formerly IDT911 .

 

** Call CyberScout at (877) 432-7463 outside of regular banking hours to speak to a fraud specialist directly.

NOTE: Identity Theft Services are not an insurance product and do not reimburse you for any financial losses.

*Identity Theft Services are also available to your spouse and/or immediate family members, ages 26 and under, who live in your household.