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Banking Outside the Box - Holiday Cheer

Banking Outside the Box - Holiday Cheer

From mid-December until Christmas, our Video Bankers, Jessica Hartwell, Sara Titus, and Kendra Thomas, spent three days delivering poinsettias with their coworkers at our Nora Springs, Riceville, Manly, and Charles City locations. They were able to visit local businesses, care centers, and individuals that give back to their communities with gifts of poinsettias to spread joy and appreciation this holiday season. 

Titus along with Sheila Drilling, Retail Banking Supervisor in Riceville, were able to deliver 6 poinsettias to volunteers in the Riceville community. 

“I enjoyed going to visit new people and hearing about all the good that they do for their communities,” commented Titus. “It was an amazing and joyful experience to meet local people that give so much throughout their lives.” 

Billi Kraft, Video Banking Supervisor, commented, “This was just a little way to say their generosity does not go unnoticed by those in the community.” 

Tiara Grady, Retail Banking Supervisor in Nora Springs, joined Hartwell on her travels to deliver poinsettias to three local businesses in Nora Springs and two individuals to give thanks and show appreciation for everything they do. Grady shared, “I am glad to be a part of giving back to our customers and local businesses this holiday season. Small-town, community banking’s success comes from our wonderful customers, and it’s a great feeling to let them know how much we appreciate them.” 

“I lived in Des Moines for quite some time, so it was very cool to get out into the communities and see the small businesses that I hadn’t visited yet,” commented Hartwell. “I was really happy to discover GG’s Place, a charming restaurant that serves home-cooked meals, in Nora Springs. I can’t wait to go back!”

Thomas was joined by Annie Sawyer, a well-known face of both First Security and the Charles City community, to deliver 14 poinsettias to Chautauqua Guest Homes, and three others to individuals who are well known in the Charles City area.

Sawyer mentioned, “It was nice to bring a smile to faces of the residents and spread some holiday cheer.” Banking Outside the Box has allowed the Video Bankers to reach out and interact with many individuals in the communities they serve. They look forward to the projects ahead! 


Jessica Hartwell, Tiara Grady, and E-Keg Owner Maritz Nel in Nora Springs.

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Jessica Hartwell, Owner Karla Gordon, Tiara Grady and Owner Mike Gordon at GG’s in Nora Springs. Add Image


Robin Coyle, City Clerk Dee Dunbar, and Kendra Thomas at the City of Manly.

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Sheila Drilling, Manager Chris Leard, and Sara Titus at Riceville Community Marketplace.

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