At First Security Bank & Trust, your financial security is our top priority. You may have seen some recent headlines about a security breach regarding payment information at Hy-Vee, Inc. grocery stores, and we want you to know that we have NOT heard of any of our customers’ information being compromised. We are monitoring this situation closely. For the full details about which types of payments were affected, go directly to the Hy-Vee website here:
This incident, and many others like it, serve as good reminders that we all need to take steps to protect our personal information. First Security makes that easy for you in several ways. Learn more about the security features of our mobile app by watching this video:
|Through our mobile banking app, you are in control of how your card is used. In the app, you can check balances, transfer money and deposit a check, and you can also completely block transactions on your card. This feature can be turned on and off through the app. This means you can unblock, make your purchase, and then block the card again.|
|You can also set transaction limits on your card through the app. Do you know you won’t be spending more than $50 or $100? Set that as your limit, and any transaction over that will be denied.|
|You can set a specific area where your card can be used. You may want to block all international transactions, or if you know you won’t be going far, set a radius around a certain area. If your card is stolen and someone tries to use it outside that radius, it’ll be blocked.|
|You can block certain types of merchants like restaurants, gas stations, even retail stores.|
These are some hands-on steps you can take to protect your information, but you should also know that we’re working to protect you, too. In fact, ALL First Security accountholders automatically receive identity theft protection through CyberScout®*. This gives you a personal fraud specialist to guide you step-by-step through the resolution process at no cost to you.
If you want more active protection, consider upgrading to FraudScout® for just $6 per month. This is a monitoring service that provides comprehensive identity protection and management. You can see your full credit report, you’ll be notified if someone opens a line of credit in your name, you’ll know right away if a change of address is filed in your name, and you’ll even know if your name is tied to any court records in the US court database. It’s priceless peace of mind at an affordable price.
To learn more about how we protect you, please go to the Security Center section of our website:
If you suspect suspicious account activity, you should immediately contact the authorities and contact us at 800-272-0159.
*Identity protection services are available to a spouse and/or immediate family members who live in the household.
*Please be advised that you are leaving First Security Bank and Trust's website. These links are provided as a courtesy. First Security Bank and Trust does not endorse or control the content of third party websites.