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Due to the rising number of cases of coronavirus in our communities, and in an effort to keep both you and our team safe and healthy, First Security lobbies will be closed to the public for 60 days beginning Monday, November 23rd.

During this closure, please make use of the distance banking options you have available to you as a First Security customer. We are the only local bank to offer Video Banking, which is available from 7am-7pm Monday-Friday and 7am-1pm Saturday. Video Banking offers virtually every service you can access in the lobby, including cashing a check down to the penny, making a loan payment, and asking a question face-to-face with a local teller.

Video Banking is available at these First Security locations.

Banking at a distance is a safer option, and this is a great time to give it a try.  We’ve reduced the need to handle cash, write checks, or even visit the bank, and we encourage you to begin using these FREE services:

  • Online Banking and Bill Pay: Manage accounts 24/7, check balances and review transactions, transfer funds, pay bills, set up recurring transactions

  • Mobile Banking App and Mobile Deposit: Manage accounts 24/7, check balances and review transactions, pay bills, deposit checks using your phone’s camera, turn debit cards on or off 
  • Mobile Wallet: Register your First Security debit card in Apple Pay®, Google Pay™, or Samsung Pay®* and make purchases touch-free using your phone

For in-person service, lobbies will be available by appointment. To request an appointment, visit the Contact Us page of our website and fill out the brief form.

For appointments in Charles City, try the automated appointment scheduler (top left of page), which allows you to select the best time.

Our drive-up windows will remain open during regular hours. Find the Charles City drive up hours here and the Hampton drive up hours here.

Items deposited into night drop boxes at each location will be retrieved daily Monday through Friday.

We realize this may be an inconvenience for you, and we apologize in advance. Please don’t hesitate to call your local branch or toll-free at 1-800-272-0159 and we will work to find the best way to serve you.

*Apple, the Apple logo, iPhone, Apple Pay, Touch ID, Apple Watch,  iPad Air and iPad Pro are trademarks of Apple Inc., registered in the U.S. and other countries. iPad mini is a trademark of Apple Inc. Apple Pay is available in the U.S.

Google Pay is a trademark of Google Inc.

Anywhere you can swipe or tap your Visa card. Available on Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S6 active, Galaxy Note5 and other select Samsung devices, most major carriers and supported cards. See for complete list and contact your bank or financial institution to verify supported cards.

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*Please be advised that you are leaving First Security Bank and Trust's website. These links are provided as a courtesy. First Security Bank and Trust does not endorse or control the content of third party websites.

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