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First Security Welcomes Lievrouw and Crooks

First Security Welcomes Lievrouw and Crooks

The First Security Bank & Trust Board of Directors and President/CEO Kurt Herbrechtsmeyer are pleased to announce that Madison Lievrouw and Connor Crooks have joined First Security. Madison joins First Security as a Video Banker and Connor joins the bank as a Service Center Specialist.

As a Video Banker, Madison will operate some of the latest technology offered in banking, Interactive Teller Machines. Via video chat, she will hold a face-to-face conversation with customers while assisting them with deposits, withdrawals, account transfers, loan payments, and more.

Madison is originally from Arizona but moved to Charles City nearly 11 years ago. She is a graduate of Charles City High School and recently completed her studies at NIACC where she earned a degree in Graphic Communications.

Prior to joining First Security, she worked at Hy-Vee, Cedar River Signs, and Charles City Community School District as a graphic design intern. When she’s not at work she enjoys photography, being outside, and spending time with her family.

Connor, who is a member of the Service Center team, is responsible for providing customers with a one-stop customer service experience. She will aid in many areas which include providing information about deposit and loan accounts, debit cards, online banking, and safety deposit box opening and access. She will also work on fraud situations and account reconciliation.

Connor is native to Charles City and a graduate of Charles City High School. She attended NIACC and Iowa State each for one year before deciding to complete her Business Marketing degree via online classes through Buena Vista.

Before starting at First Security, she worked at Valero, the Western Edge, and Comprehensive Systems. She has also been an active volunteer through the Floyd County Fair and her church located in Orchard.

During her free time, she enjoys being on the river, softball, spending time with her dogs, friends, and family, including her twin sister.

First Security Bank & Trust has locations across North Central Iowa and headquarters in Charles City. Member FDIC.

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