The First Security Bank & Trust Board of Directors and President/CEO Kurt Herbrechtsmeyer are pleased to announce that Rhonda Troester and Carly Demro have joined the First Security team in Charles City.
Troester joins First Security as a Data Services Specialist. In this role, she will provide technical support to both coworkers and bank customers. She will be involved in a wide variety of daily duties, some of which include ACH origination and processing, balancing and posting of bank transactions, statement productions, balancing ATMs/ITMS, and wire processing.
Prior to joining First Security, she worked as a Sales and Services Distribution Associate for the United States Postal Service. Additionally, she has worked as an Administrative Assistant and Office Secretary for a Cresco church, and has 20 years of experience in the insurance industry. Troester attended the American Institute of Business in Des Moines, where she received an Associate of Arts degree in Business Administration with a focus in sales and marketing.
Demro joins First Security as a Service Center Specialist. In this position, she will provide customers with a one-stop customer service experience. She will aid in many areas which include providing information about deposit and loan accounts, debit cards, online banking, and safety deposit box opening and access. She will also work on fraud situations and account reconciliation.
Demro recently moved back to her hometown of Nashua after working in Des Moines for several years. While in Des Moines, she worked at the Science Center of Iowa as a Visitor Services Associate. She also worked at the Meredith Corporation, where she prepared recipes for videos and photos for social media use. Carly is also an avid baker and enjoys selling her baked goods at local events. Carly is a graduate of Nashua Plainfield High School and Buena Vista University, where she received her Bachelor of Arts degree. In her free time, she enjoys watching movies, spending time on the river, and hanging out with her dog, Indiana Bones.
First Security Bank & Trust has nearly 500 million in assets, with locations across North Central Iowa and headquarters in Charles City. Please visit www.1stsecuritybank.com for additional information. Member FDIC.
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