When it comes to keeping your identity safe, First Security continues to put forth extra effort to help customers protect their information.
Between 10 AM and Noon on Saturday, July 20th, First Security will provide shredding services at their Charles City and Hampton locations. First Security’s Dumont, Riceville, Rockford, Manly, and Nora Springs offices also have designated, locking bins for disposing of smaller amounts of records for shredding. This event is free to all First Security Bank customers.
“This is a very safe way to dispose of confidential records,” commented Ron Raney, Market President. “It’s best to take advantage of this event in order to decrease any opportunities for identity thieves to rummage through your files and access personal information.”
A First Security employee will be available during the shred events in Hampton and Charles City to provide education on current fraud trends and prevention tips. They will also be available to answer questions about First Security’s comprehensive identity management solution, FraudScout®*.
FraudScout, which is powered by CyberScout™, is available to First Security’s customers for just $6 a month. This service allows customers to safeguard their identity around the clock by providing three-bureau credit monitoring and alerts to any unusual activity. Additionally, First Security provides ALL customers with free access to CyberScout’s fraud specialists. These specialists can help victims recover from identity theft.
First Security customers can also sign up for text fraud alerts. If your cell phone number is on file with the bank, you are automatically enrolled in the feature. This system can detect suspicious activity on your First Security debit card and will send you a text alert if it occurs. At this point, customers can simply respond to confirm the transaction or indicate it’s fraudulent. If the activity is fraudulent, however, customers receive a follow up text message with a phone number to call.
“It’s so important to be proactive and educated when it comes to protecting yourself against fraud, and these are just a few methods of doing so,” added Raney. “If a customer has any questions or suspicions, we encourage them to give us a call so that we can assist them.”
First Security Bank & Trust has locations across North Central Iowa and headquarters in Charles City. Member FDIC.
*Identity protection services are available to a spouse and/or immediate family members who live in the household.
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